Help stop hackers

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- March 3, 2021 at 5:40 pm #14562
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  guruofnothing
  Hi, just joined
  I’m suffering from constant hacking, I try one thing they come back another way,
  I think most devices are hacked at a firmware level .
  Eg reboot after setting up windows 10, filling out until location and privacy screen,
  then reboot and fill the same data again
  I need help to find what and how they are doing it , even my iPhone showed signs of it
  With echo in calls keys that would float , apple were concerned about a remotemanagementd, analytic but I never heard back about it,
  I feel I have no privacy
- March 3, 2021 at 6:33 pm #14563
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  tsb-moderator
  Hi @guruofnothing,
  
  None of the symptoms can surely indicate that there is malware on the devices. For example, echo in calls can happen for various reasons https://www.nextiva.com/support/articles/why-do-my-calls-have-an-echo.html Similarly, floating keyboard may get turned on with a touch.
  
  Can you please check your network usage? Is there a sudden spike in usage of your network bandwidth? If cyber attackers have infected all your devices with malware, then attackers will try to collect data and transfer the data to their servers. This should take lots of network bandwidth.
  
  If someone wants to hack a device in the firmware level, one would need a rootkit. Can you please scan your devices with rootkit detection tools?
  
  Also, you can try factory resetting your phones. I would suggest, please use some good rootkit detection and removal tools (along with other anti-malware programs from trusted sources) to see if there are indeed any rootkits. Otherwise, the reasons for all these symptoms may be different.
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